Kontaktu AI

Kontaktu AI: the AI operating system for real estate

Over 55% of real estate leads come in outside business hours. When the response takes more than five minutes, the chance of qualifying that lead drops by up to eight times. The industry has a structural customer service problem that cannot be solved by hiring more people. It requires technology built specifically for real estate workflows.

At Kontaktu AI we have built a vertical, multichannel artificial intelligence platform that covers the full operational cycle of a real estate company. From the moment a lead calls or writes to the scheduling of a property visit and the collection of documentation, there is AI at every step. We are not a chatbot bolted onto an existing CRM. Nor a horizontal solution adapted to fit. We have designed an AI operating system native to the real estate industry.

Our AI agents handle phone calls with natural voice and WhatsApp conversations 24 hours a day, 7 days a week, in multiple languages, with response times under 5 seconds. They hold fluid conversations with full knowledge of the property portfolio, the terms of each listing, visiting hours and the client's business rules.

But answering is only the first step. Our agents execute the entire workflow. They qualify leads autonomously based on each property's specific criteria: income-to-rent ratio, number of occupants, pet policy, disqualification rules. They verify financial solvency and assign a dynamic risk score. During the conversation itself, they request documentation (national ID, payslips, employment history, tax returns) and validate it automatically via OCR. They also schedule visits by checking real availability and detecting calendar conflicts. When the situation calls for it, they hand off to a human agent with the full conversation context so they can pick up without losing any information.

All of this operational intelligence integrates with the leading CRMs in the real estate sector. We also offer our own CRM, built from scratch with AI at its core: visual pipeline, property management, calendar with conflict detection, document validation, analytics and a real-time activity feed that brings everything happening in the agency into a single view.

We work with different profiles across the industry: real estate agencies, new-build developers, new rental models, portfolio managers, real estate investment... Each vertical has its own workflow, its own rules and its own documents. The system is configured for each one.

We develop all of our technology in-house, in compliance with GDPR and aligned with the European AI Act.

Activity sector: Soluciones tecnológicas

Services: ERP Solutions • Property / Asset / Portfolio Management • Marketing and Lead Generation • Consultancy • Soluciones tecnológicas • CRM Solutions

Proptech Offering: CRM • Firma digital • Rating personas • Portales • Captación • Plataformas de conexión directas